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Service Center Quality Control Specialist
Duties and Responsibilities Assist in verifying that all IRA and HSA paperwork submitted is properly completed before processing the transaction. Verify and process all incoming mail requests for IRA rollovers and transfers. Develop, monitor, and report as assigned on the quarterly branch audit. Provide annual review of Officer Waives. Act as Safe Deposit Deputy for assigned market(s). Oversee Teller/Banker systems. Update, advise and manage Retail policies, procedures and guidelines. Complete quarterly auditing tasks, including: overseeing all aspects of the quarterly audits and reporting; quarterly audit reporting for incentive plan. Conduct counterfeit note processing. Att


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