Duties/Responsibilities * Provide direct customer support responding to general and technical inquiries via phone or email related to treasury management services/systems and commercial deposit account inquiries. * Provide training for all treasury management services, including but not limited to; ACH processing, business internet banking, sweep accounts, positive pay, monthly and annual CDs, and Remote Deposit Capture. * Complete system setup and maintenance for existing and new treasury management products and services. * Prepare customer documents required to establish or maintain treasury management services and commercial deposit accounts. * Assist Retail associates with treasury management services referral