Our Treasury Management Operations Analyst in Portland will work in partnership with our Treasury Management Sales Consultant, Relationship Managers, and Client Service to provide exceptional banking service.

ESSENTIAL RESPONSIBILITIES:

• Provide technical support, implementation and training to corporate customers who use Treasury Management products designed to meet individual business needs pertaining to collections, disbursements, investments, risk management and reporting
• Act as a liaison between the customer and internal resources to develop solutions to complex technical requirements or issues
• Responsible to advise and confer with clients as the expert on systems and installation issues by going on sales calls with Treasury Management Sales Consultant, and Relationship Officers
• Responsible for installing products via phone, remote web session or directly at client locations
• Assist technology and operations staff with user acceptance testing of product enhancements and updates
• Analyze client needs and interests in order to direct the enhancement and improvement of bank products
• Develop technical solutions to allow clients to interface with bank products
• Prepare ACH Due Diligence documents for Credit Underwriting of ACH Services
• Prepare Treasury Management Documentation and Agreements for all new an existing Treasury Management Services
• Other duties as assigned

• Requires an Associates degree in business, technology or related field and some technical experience with treasury management system support other directly related experience. A combination of education and experience may meet requirements
• Basic knowledge of operating systems and web browsers as well as networking, internet protocol, firewalls, and computer hardware
• Must have knowledge of Treasury Management Products (such as ACH, Internet Banking, Remote Deposit Capture, etc)
• Must have excellent written and oral communication skills and solid presentation skills for a wide variety of audiences
• Must be able to troubleshoot and solve technical problems via phone or remote session
• Must have ability to interpret and understand customer data files in order to integrate with bank systems
• Some Project Management experience is a desirable but not required.