First National Bank of America is seeking an exceptional individual to join our team in loan serivcing. The Servicing Operations Analyst position allows you to focus on what you do best - using analytical and proficient office skills to service accounts. The position supports the servicing teams by the timely completion of back room processes for our mortgage customers. The ideal candidate for the Servicing Operations Analyst will be a motivated self-starter, solution-oriented and have a passion for providing exceptional customer service. We don't expect you to know everything, but a great attitude and eagerness to learn will take the right individual a long way! Responsibilities Work with multiple facets of Servicing