First National Bank of America is a community bank with a nationwide reach. Headquartered in East Lansing, MI with branch locations in Traverse City, MI and Grand Rapids, MI, we strive to provide products and services that appeal to customers in all 50 states. As a Service Desk Technician you will provide exceptional help desk support to the employees at FNBA through the resolution of problems. Your ability to communicate efficiently and effectively will be crucial to your success. If working in a fast paced environment full of exceptional people is something you are interested in being a part of, and you possess the skills/talents described, we welcome you to apply to join the First National Family! Responsibilities