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FMI - The Food Industry Association

Arlington, Virginia

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Elder Hanson & Company, Ltd Logo
Elder Hanson & Company, Ltd

Naperville, Illinois

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Pittman & Brooks PC

Portland, Oregon

Forum Financial Management

Lincolnshire, Illinois

Hanmi Bank Logo
Hanmi Bank

Los Angeles, California

Alkon & Levine PC

Massachusetts

Springer Nature Logo
Springer Nature

Jersey City, New Jersey

Horizon Wealth Management

La Grange, Illinois

OMS National Insurance Company Logo
OMS National Insurance Company

Schaumburg, Illinois

Access Financial Services, Inc. Logo
Access Financial Services, Inc.

Minneapolis, Minnesota

Asset Planning Corporation

KNOXVILLE, Tennessee

Tate & Lyle Logo
Tate & Lyle

Hoffman Estates, Illinois

Moisand Fitzgerald Tamayo, LLC Logo
Moisand Fitzgerald Tamayo, LLC

Orlando, Florida

Arch Insurance Group, Inc.

Nationwide

Budros, Ruhlin & Roe Logo
Budros, Ruhlin & Roe

Columbus, Ohio

ZINER & MURPHY, PC

STONEHAM, Massachusetts

Vertex Accounting Partners, LLC

Downers Grove, Illinois

Delta Financial Advisors Inc.

Kensington, Maryland

Next Chapter Holdings Logo
Next Chapter Holdings

Highland Park, Illinois

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IT Service Desk Specialist
Duties/Responsibilities Respond to inbound technical calls and helpdesk tickets in an efficient, courteous, and knowledgeable manner. Ensure that all calls taken have been resolved and if not resolved, ensure escalation has been done and the associate has been contacted. Proactively determine ways to improve support/service and reduce the number of inbound calls. Maintain an open line of communication regarding events, outstanding issues, and client follow-up. Assist with installation and/or upgrade of software and hardware. Resolve problems by gathering information, determining the customers' needs, and conducting research to find a correct solution. Acquire and maintain a working knowledge of a wide


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