POSITION SUMMARY: Serves as a member of the branch leadership team, overseeing the sales and service culture designed to retain and grow customer relationships. Leads sales and service team in assessing customer needs and identifying solutions to assist them in achieving their financial goals. Manages Relationship Bankers. Adheres to bank policies, procedures, and regulatory requirements. Emulates the Bank’s defined Service Standards. Consistently promotes and provides outstanding sales and service to customers in a courteous, professional, and friendly manner.  Principal Responsibilities:   Serves as branch sales and service leader in collaboration with the Branch Manager. Champions an internal sales and service culture. Promotes and manages the