First National Bank of America is a community bank with a nationwide reach. Headquartered in East Lansing, MI with branch locations in Traverse City, MI and Grand Rapids, MI, we strive to provide products and services that appeal to customers in all 50 states. As a Customer Service Specialist in our Traverse City branch, you will be responsible for creating an exceptional experience for our customers. Your ability to communicate efficiently and effectively will be crucial to your success and the success of our clients. At FNBA, we set out to be an exceptional bank and practice the culture, "Work hard, have fun and prosper". As a result, you'll find a positive work environment that is remarkable and unlike any other banking services company. A successf