Reporting to the Information Center Assistant Manager, the Information Center Supervisor assists in ensuring that the department functions in an effective and efficient fashion. Oversees the development of assigned Customer Service Representatives, supports Information Center sales goals and assists staff in meeting related goals. Promotes good customer relations through the transacting of a wide array of banking transactions. Performs functions, within scope of authority and expertise, to provide the highest level of service and responsiveness to customers, co-workers and staff. Identify, support and resolve the service needs of both internal and external customers in a fast-paced environment that requires accuracy,