WHAT YOU'LL DO Duties & Responsibilities Implements corporate retail training programs within Hub/Area Reports on individual and service center progress and identifies additional training needs; may assist in developing new training courses associated with the introduction of new products or services. In concert with Area Administration: Complete any other service center-specific responsibilities as needed. Responsible for training to overall Service Center operational performance and results. Responsible for training to achieve compliant scores on monthly and quarterly service center audits, including the quarterly Service Center scorecard. Ensure that all associates are exhibiting servic