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Hays, Kansas

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Wakefield, Massachusetts

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Bluestone Bank

Raynham, Massachusetts

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IT Help Desk Support
General Description: First line support for all users and departments.  Troubleshoots user hardware and software problems.  Makes minor repairs to personal computers, communication connections and printers.  Transports and installs equipment at branch / department locations.  Responsible for moving or coordinating the movement of furniture as needed as it relates to IT.  Fields calls from branches / departments regarding facilities and equipment repair; refers to management as needed.  Travel between branches is required. Essential Functions: Respond to all help desk calls/emails. Draft, review and update department policies, procedures, and service level agreements. Manage equipment inventory. Research en


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