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ATM/Debit Card Specialist
Purpose of Position:  Working as part of a service center team, the incumbent is responsible for comprehensive customer service and technical support for internal and external users of the Bank’s electronic banking delivery systems, providing the highest quality of service to every customer.  While the position focuses on ATM and debit card services, ancillary support for other Electronic Banking services is required. Essential Functions: Respond to customer questions, requests, and concerns, both written and oral, in a timely manner Provide the highest level of customer service and technology support for client end users via phone calls and emails, including but not limited to: Asking questions to gather informatio


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