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Retail Mortgage Collection Specialist
WHAT YOU'LL DO This position requires the specialist to make contact with delinquent borrowers by making daily collection calls, writing letters and/or sending emails in order to obtain the borrower's current financial situation. Once their situation is known the specialist will determine the appropriate remedy to bring their account current. These remedies include credit card payments, ACH payments, payment deferments, loan modifications to a more complex process (repossession, foreclosure, or litigation). The specialist is required to meet or exceed established collection goals and objectives. WHAT YOU'LL BRING Duties: Review loan portfolios for past due accounts and other problems. Make collection calls
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