The Wire Service's team is responsible for the daily money movement of approximately $4 billion between incoming and outgoing wire transfers. We work in conjunction with internal partners and clients to ensure all daily functions are timely and accurate. Given the nature of wire transactions, the manager must display a strong understanding of risk mitigation strategies and demonstrate the ability to employ these strategies effectively within the business function. The Wire Services Manager is responsible for administering the Bank's wire transfer systems and related products and services. The manager will also oversee the Bank's participation in the Federal Reserve Communications System, enabling the creation and transmission of payment messages, account balance monitoring, and other related fiduciary and funds transfer functions.
Anticipate and manage work volumes, adhering to established policies and deadlines
Collaborate with stakeholders to effectively resolve client issues/escalations
Analyze and interpret data to identify trends and develop department strategy
Drive change initiatives, business strategy and technology enhancements programs
Lead through proactive and informative communication
Manage in dynamic, high-pressure environments and contribute to business resiliency planning
Grow and maintain an advanced understanding of wire transfer management products and services in support of the client's needs
Direct a team of specialists to coach and engage in driving performance, evaluate team and individual performance to achieve business objectives, nurture diverse and inclusive work culture, and maintain a culture of trust, transparency, and integrity
Why It Matters
Your goal is to focus on continuous improvement on behalf of Busey's Pillars, achieved through a structured business plan and execution model, plus an engaged employee population that contributes to improvement ideas. You'll draw on your banking knowledge to enhance the customer experience by minimizing and improving wire transfer processes all while managing risk for the organization. We take a collaborative approach to quality, which means you'll work with experienced associates, managers, and business partners across the organization.
What You'll Bring
Strong understanding of risk mitigation strategies and demonstrate the ability to employ these strategies effectively within the business function, given the nature of wire transactions.
Electronic funds transfer system automation capabilities and requirements to promote straight through processing. As well as laws, rules, and regulations applicable to wire transfer services.
Expert MS Office tools including knowledge of MS Excel, MS PowerPoint.
Interact effectively with others to establish and maintain smooth working relations demonstrating excellent interpersonal relations.
Demonstrate responsible personal and professional conduct, which contributes to the overall goals and objectives of Busey.
Display skills with presentations, data analytics, project management, people management, risk management, change management, relationship building, strategic thinking, coaching and feedback, and advanced communication.
Challenge the status quo and promote positive change.
Education and Training
Education: Applicants for the Wire Services Manager role are required to have a minimum of bachelor's degree and/or 6+ years equivalent work experience
3+ years of management experience, preferred
Customer Service - Adheres to The Busey Promise service standards set by Service Excellence to anticipate and exceed the needs of our customers, both internal and external.
Strives to bring new thoughts and ideas to teams to drive innovation and unique solutions while leading and mentoring junior associates.
Equal Opportunity Employment is a priority for Busey and all qualified applicants will receive consideration regardless of race, color, religion, national origin, genetic information, sex (including pregnancy), age, sexual orientation, gender (including gender identity and expression), marital status, military status, veterans status, citizenship status, disability, order of protection or any other characteristic protected by applicable law or other non-merit based factors. Busey believes that diversity and inclusion among our teammates is critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
Internal Number: WIRES03422
As of June 30, 2019, First Busey Corporation (Nasdaq: BUSE) was a $9.61 billion financial holding company headquartered in Champaign, Illinois.
Busey Bank, a wholly-owned bank subsidiary with total assets of $7.66 billion as of June 30, 2019, is headquartered in Champaign, Illinois and has 44 banking centers serving Illinois, 13 banking centers in the St. Louis, Missouri metropolitan area, five banking centers serving southwest Florida and a banking center in Indianapolis, Indiana. Through the Busey Wealth Management division, the Company provides asset management, investment and fiduciary services to individuals, businesses and foundations. As of June 30, 2019, assets under care were approximately $7.47 billion. Busey Bank owns a retail payment processing subsidiary, FirsTech, Inc., which processes approximately 28 million transactions per year using online bill payment, lockbox processing and walk-in payments at its 4,000 agent locations in 43 states. More information about FirsTech, Inc. can be found at firstechpayments.com.
Busey Bank was named among Forbes' 2019 Best-In-State Banks—one of five in Illinois and 173 from across the country, equivalent to 2.8% of all banks. ...Best-In-State Banks are awarded for exceptional customer experiences as determined by a survey sample of 25,000+ banking customers who rated banks on trust, terms and conditions, branch services, digital services and financial advice.
TheBANK of Edwardsville, a wholly-owned bank subsidiary of the Company with total assets of $1.95 billion as of June 30, 2019, is headquartered in Edwardsville, Illinois and has 19 banking centers. Through TheBANK of Edwardsville Wealth Management division, the Company provides asset management, investment and fiduciary services to individuals, businesses and foundations. As of June 30, 2019, assets under care were approximately $1.50 billion.
For more information about us, visit busey.com and 4thebank.com.