Technology Business Analyst

WHAT YOU'LL DO

FirsTech's Technology Business Analyst will provide functional and technical in-depth analyses for Web, Mobile and In-house Payment Processing Applications and Integration of IT systems.

WHAT YOU'LL BRING

Duties:

• Uses IT Agile/Scrum methodologies, including process flow definition and data flow diagramming through user stories and wireframe visual representations. Defines, documents, and analyzes business requirements, their impacts to the overall business case, and their alignment with IT's strategic objectives. Communicates information effectively to developers, quality assurance and business stakeholders.
• Supports technical design, development, and other project activities by answering questions, participating in reviews, and providing background information about business needs and requirements/user stories.
• Prioritizes backlog items across multiple teams based on level of effort, dependencies, and impact.
• Leads planning sessions with SMEs to define requirements, processes and other related artifacts. Works closely with product managers on prioritizing user stories and acceptance criteria that meets the needs of the business and technical requirements.
• Participates in the development of user acceptance testing plans, scripts, and associated documentation. Reviews and approves documentation/results produced by others. Acts as a resource to carry out test plans and smoke tests as required.
• Work closely with Product and Innovation teams to manage the release cadence and release exercises need to deliver new offerings and enhancements to existing product lines.
• Leads roadmap planning and quarterly initiatives/deliverables meetings while holding owners accountable and assisting with keeping items on track.

• Other duties as assigned - support general project and process management function across FirsTech.

Qualifications:

• Strong oral and written communication with problem solving and analytical skills
• Strong organizational and inter-personal skills
• Strong Issue analysis and Data mapping skills
• Aptitude to quickly understand process and procedures, and correlate downstream impacts for suggested design/changes
• Assist with application functionates, training and testing
• Experience with implementing process that aligns to agile and/or waterfall principles
• Ability to balance multiple assignments in a fast-paced environment
• Strong background in software development organizations leveraging SAFE methodologies.
• Expert in identifying and designing business and/or system improvements
• Excellent ability to facilitate communications between business and technical resources
• Provide expert requirement elicitation and design for key strategic business and system projects and/or enhancements
• Positive, can-do attitude

WHY IT MATTERS

FirsTech's Technology Business Analyst works to blend the understanding and business perspective of developers, quality assurance efforts and key stakeholders. With both strategic and functional knowledge this role ensures we are meeting both the customer and business need, while remaining creative as to technical requirements.

EDUCATION & TRAINING

Requires 5 or more years of experience working with Engineering and Product managers as well as Business Analysis experience with software development teams, preferably in a high-volume transaction application development environment.

Requires successful completion of Undergraduate college degree relevant to engineering and information technology. Also have strong background with Scrum and Agile methodologies

EOE of Minorities/Females/Vets/Disability