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Branch Operations Manager
The Citizens Bank of Philadelphia
The Citizens Bank of Philadelphia is currently seeking a Branch Operations Manager for our Ridgeland location. Position - Branch Operations Manager Location- Ridgeland Hours - Monday thru Thursday, 8 to 4:30; Friday, 8 to 5 Basic Responsibilities: Ensure the seamless and efficient daily operations of the branch. Act in the necessary capacity of opening depository accounts or teller work, as required. Staff the teller and CSR positions of the branch; supervise branch personnel. Promote the bank and cross sell bank products and services to current and potential customers. Plan and conduct staff meetings for branch personnel. Plan and initiate the cross training of employees. Approve and remit branch expense requisitions. Approve and remit non-exempt employee timesheets. Balance and surprise count teller drawers, vault and ATM. Represent the bank in local community events. Perform annual employee performance appraisals and make recommendations for salary increases. Other duties as required by supervisory personnel.
VEVRAA Federal Contractor
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3 - 5 years' experience in Branch Operations role in an FDIC Insured Financial Institution or similar work environment Broad Banking Knowledge, including new accounts and teller platforms Exceptional Verbal and Written Communication Skills Exceptional Customer Service and Sales Background Extensive Knowledge/Use of Microsoft Office and other PC applications |
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