To protect and serve Oregon's consumers and workers while supporting a positive business climate.
The Department of Consumer and Business Services (DCBS) does more than regulate businesses in the State of Oregon. We are dedicated to the mission of protecting and serving Oregonians by ensuring workplaces and buildings are safer, people have access to the healthcare they need, individuals can trust providers of their financial services, and workers get the help needed after an on-the-job injury, all while providing a positive business climate. Come join us and make a difference in the lives of Oregonians!
DCBS looks for people who are always ready to create innovative ways to accomplish our mission. Our culture thrives by embracing diversity – together we are different!
This position leads DCBS’ Division of Financial Regulation (DFR). The approximately 175 division employees work continuously to serve Oregon by protecting Oregonians' access to fair products and services through education, regulation, and consumer assistance. The division is responsible for regulating and supervising the financial service sector in Oregon, which includes insurance companies; state chartered banks, trust companies, and credit unions; securities; and around a dozen non-depository institutions such as payday lenders, mortgage lenders, and mortgage loan servicers. DFR assists consumers and handles complaints about mortgage lenders, loan originators, finance service professionals, and most lines of insurance. It is also responsible for running the state’s prescription drug transparency program and the ACA-authorized Oregon Reinsurance Program.
This is an executive service position and is not represented by a union.
Employee Services is committed to assisting job seekers early in the application process. For this reason, we encourage any interested applicant to contact us directly regarding questions you may have about this recruitment and the job duties associated with this position. If you need any additional information or would like to speak with an agency representative regarding the challenges and unique skills required for this job, please call or email Robert J. Newton, Deputy Director of Employee Services, Department of Consumer and Business Services. We encourage you to contact Robert directly at (503) 947-7011 or via email: Robert.J.Newton@oregon.gov.
What’s in it for you:
Rewarding work in a productive and creative environment
Colleagues who are passionate about public service
You will serve as the Administrator of the Division of Financial Regulation, setting the overall direction, policy, division priorities, and strategic change in order to carry out the administration of the division’s regulatory laws and rules. You will provide direction to bring about strategic change that encourages the widest range of stable, innovative and competitive financial and insurance services, products, and information for Oregonians that are safe, sound and fraud-free. You will be responsible for continuously improving the regulation of financial and insurance institutions for the protection of consumers and maintaining an effective system that promotes and encourages innovation and healthy competition. You will be responsible for establishing division vision, mission and goals; engaging with stakeholders (e.g. consumers, legislators, regulated entities, trade groups); representing the division in public across all program areas; and for ensuring the division operates in a transparent and open manner both internally and externally.
For a complete listing of the duties and responsibilities of this position, please review the position description by clicking here.
Here’s what you need to qualify:
Six years of management experience in a public or private organization which included responsibility for each of the following:
Development of program rules and policies
Development of long- and short-range (strategic) goals and plans
Demonstrated successful leadership, including an understanding of how to effectively address needs, delegate, give and receive feedback and produce exceptional outcomes
Be strategically oriented, able to evaluate and access the impact of strategic issues across complex, diversified divisional units, while serving the needs of the consumer and regulated businesses
Experience with negotiation, mediation, and conflict resolution, which includes excellent oral, written, presentation and interpersonal communication skills
Experience in the development, implementation and evaluation of strategic organizational goals, plans and policies in an ever-changing environment
Experience developing regulatory policy initiatives and managing regulatory programs, preferably in one or more of the subject matter areas that the division regulates
Outstanding customer focus oriented with the ability to work and build consensus with diverse groups, legislators, other management team members, and stakeholders with competing interests, which will require sensitivity to others and their interests in a continually changing environment
Thorough understanding and successful implementation of employee engagement and development
Demonstrated success with stakeholder engagement
Please ensure that you clearly demonstrate in your application materials that you meet the qualifications listed and that you follow all instructions carefully. Errors or omissions may impact your rating or result in you not being considered for the job.
To apply for this position, click on the "Apply" button to fill out the online application and complete the questionnaire.
Please attach both a resume and a cover letter. The cover letter should be no more than three (3) pages and address how your background has prepared you for this position. Please attach it in the “Resume / CV” section of the application.
Only complete applications received by the posted application deadline date will be considered.
After you apply:
Log in to your Workday account before the job announcement closes to see if you have any pending tasks or actions, and make sure to complete these tasks or actions before the job announcement closes. These can be found under the “My Applications” section.
Be sure to check both your email and Workday account for updates regarding this recruitment.
Please save a copy of this job announcement for your reference, as it may not be available for you to view after the job closes.
You may be asked to submit a skills assessment, a writing sample, or a video interview as part of the application screening process.
The successful candidate must have a valid driver's license and a satisfactory driving record. Prior to an offer of employment, DCBS may request that you provide an official driving record.
This position is subject to a fingerprint background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.
Eligible veterans who meet the qualifications will be given veterans' preference. For further information, please see the following website: Veterans Resources. NOTE: If claiming veterans’ preference please be sure to check your Workday account for pending tasks or actions under your “My Applications” section.
The Department of Consumer and Business Services does not offer VISA sponsorships. Within three days of hire, you will be required to complete the US Department of Homeland Security's I-9 form confirming authorization to work in the United States.
About Department of Consumer and Business Services
“To protect and serve Oregon’s consumers and workers while supporting a positive business climate.”
DCBS is Oregon’s largest consumer protection and business regulatory agency. We are a resource to consumers and businesses in areas involving:
Finance (insurance, investments, Oregon-chartered banks and credit unions, consumer finance companies, mortgage lenders, pawnbrokers, payday lenders)
Workplace health and safety
The department is made up of 934 employees from various backgrounds and fields. From economists to consumer advocates, DCBS employees strive to provide the highest quality service to Oregon consumers, workers, and businesses. How we can serve you:
Licensing, chartering, and examining: Financial and insurance companies and professionals, building trades workers and inspectors, worker leasing
Educating and advocating: Workplace safety workshops, insurance hotline, Medicare counseling, investor outreach, workers’ compensation helplines
Setting and enforcing standards: Workplace safety and health, financial and insurance laws, building codes, workers’ compensation benefits