Make collection calls and send letters as appropriate with proper documentation.
Meet with customers to determine solutions which benefit both the customer and the Bank with the ultimate goal of having loans brought current or paid in full.
Field call customers at home in order to make contact and collect the Bank's money.
Collect and review necessary financial information from the Borrower.
Consider modifications or deferments, as warranted.
"Skip trace" customers for whom we do not have current contact information including pulling the file, calling family members without revealing confidential information, interviewing past employers, neighbors, and pulling a new credit bureau when appropriate.
Acquire, maintain, and dispose of collateral such as vehicles and personal property. This includes hiring repossession agents, inspecting and making any repairs necessary to sell the property, taking bids, and executing the sale of the property with proper documentation.
Determine what accounts and amounts need to be charged-off or placed on non-accrual and prepare the necessary documentation for recommendation to either the Retail Sales Manager or Loan Loss Reserve Committee as well as Sensitive Asset Reports and 60 day past due list for quarterly meetings.
Monthly delinquency reporting to various Private Mortgage Insurance Companies.
Complete Property Inspections per Servicer requirements or whenever needed.
Proper documentation and compliance with all collection and collateral laws.
Education and Training
Requires High School diploma; continuing education preferred.
Requires 3 or more years of collection experience, preferably at a financial institution.
Requires knowledge of Microsoft Office.
Strong oral and written communication skills
Strong collection skills
Retail Loan regulations
Retail lending to assist in the ability to underwrite loans for modification and workout
Analyze situations and make decisions that best serve the interests of the Bank
Implement new procedures and approaches to problems
Analyze and solve problems that require analysis based on precedent
Maintain visual attention and mental concentration for extended periods of time
Perform duties and make decisions under frequent time pressures
EOE of Minorities/Females/Vets/Disability
Internal Number: RETAI02010
As of June 30, 2019, First Busey Corporation (Nasdaq: BUSE) was a $9.61 billion financial holding company headquartered in Champaign, Illinois.
Busey Bank, a wholly-owned bank subsidiary with total assets of $7.66 billion as of June 30, 2019, is headquartered in Champaign, Illinois and has 44 banking centers serving Illinois, 13 banking centers in the St. Louis, Missouri metropolitan area, five banking centers serving southwest Florida and a banking center in Indianapolis, Indiana. Through the Busey Wealth Management division, the Company provides asset management, investment and fiduciary services to individuals, businesses and foundations. As of June 30, 2019, assets under care were approximately $7.47 billion. Busey Bank owns a retail payment processing subsidiary, FirsTech, Inc., which processes approximately 28 million transactions per year using online bill payment, lockbox processing and walk-in payments at its 4,000 agent locations in 43 states. More information about FirsTech, Inc. can be found at firstechpayments.com.
Busey Bank was named among Forbes' 2019 Best-In-State Banks—one of five in Illinois and 173 from across the country, equivalent to 2.8% of all banks. ...Best-In-State Banks are awarded for exceptional customer experiences as determined by a survey sample of 25,000+ banking customers who rated banks on trust, terms and conditions, branch services, digital services and financial advice.
TheBANK of Edwardsville, a wholly-owned bank subsidiary of the Company with total assets of $1.95 billion as of June 30, 2019, is headquartered in Edwardsville, Illinois and has 19 banking centers. Through TheBANK of Edwardsville Wealth Management division, the Company provides asset management, investment and fiduciary services to individuals, businesses and foundations. As of June 30, 2019, assets under care were approximately $1.50 billion.
For more information about us, visit busey.com and 4thebank.com.