Supervise, evaluate, inform, and provide direction to servicing associates; monitor progress of assigned personnel to ensure they are performing the necessary job duties at the expected level.
Maintain service level standards for team with metric reporting and accountability measures.
Assist with the creation and on-going maintenance of departmental policies and procedures, including adherence by staff.
Assist with booking and transaction duties.
Remain up-to-date on all Bank policies and procedures, documentation and applicable state/federal regulations and requirements in order to ensure loan quality; ensure overall department adherence to daily operating standards concerning compliance with federal/state regulations and internal bank risk control standards.
Act as a resource for other departments.
Education and Training
Requires High School diploma; higher education preferred.
Requires 2 or more years experience in loan operations.
Previous supervisory experience preferred.
Requires knowledge of Microsoft Office.
Strong oral and written communication skills
Strong organizational and time management skills
Commercial loan documentation, credit arrangements, bank products, and accounting systems
Bank regulations and compliance issues
Provide continual attention to detail in composing and proofing materials, establishing priorities, and meeting deadlines
Work in a fast paced environment with demonstrated ability to prioritize projects
Identify, problem solve, and exercise exceptional use of good judgment with respect to issues/circumstances as they arise
Work independently and as part of a team
Travel as needed, both within and outside of Busey markets; some travel could require overnight stays
EOE of Minorities/Females/Vets/Disability
Internal Number: COMME01662
As of June 30, 2019, First Busey Corporation (Nasdaq: BUSE) was a $9.61 billion financial holding company headquartered in Champaign, Illinois.
Busey Bank, a wholly-owned bank subsidiary with total assets of $7.66 billion as of June 30, 2019, is headquartered in Champaign, Illinois and has 44 banking centers serving Illinois, 13 banking centers in the St. Louis, Missouri metropolitan area, five banking centers serving southwest Florida and a banking center in Indianapolis, Indiana. Through the Busey Wealth Management division, the Company provides asset management, investment and fiduciary services to individuals, businesses and foundations. As of June 30, 2019, assets under care were approximately $7.47 billion. Busey Bank owns a retail payment processing subsidiary, FirsTech, Inc., which processes approximately 28 million transactions per year using online bill payment, lockbox processing and walk-in payments at its 4,000 agent locations in 43 states. More information about FirsTech, Inc. can be found at firstechpayments.com.
Busey Bank was named among Forbes' 2019 Best-In-State Banks—one of five in Illinois and 173 from across the country, equivalent to 2.8% of all banks. ...Best-In-State Banks are awarded for exceptional customer experiences as determined by a survey sample of 25,000+ banking customers who rated banks on trust, terms and conditions, branch services, digital services and financial advice.
TheBANK of Edwardsville, a wholly-owned bank subsidiary of the Company with total assets of $1.95 billion as of June 30, 2019, is headquartered in Edwardsville, Illinois and has 19 banking centers. Through TheBANK of Edwardsville Wealth Management division, the Company provides asset management, investment and fiduciary services to individuals, businesses and foundations. As of June 30, 2019, assets under care were approximately $1.50 billion.
For more information about us, visit busey.com and 4thebank.com.