The Area Branch Manager inspires and motivates staff of multiple branches within the market area and executes market goals through hands-on coaching while supporting the organizational focus to empower the financial well-being of our communities, one person at a time. Embraces and promotes Town and Country's core values of teamwork, achievement, passion and positive thinking.
ESSENTIAL FUNCTIONS AND DUTIES:
Effectively lead and manage all retail staff at each banking center (branch) location within the market area, including scheduling and performance.
Effectively manages the assigned home branch. Leads, manages and holds accountable the branch operations, growth and achievement of market goals.
Lead market deposit growth goals and supports market loan sales.
Effectively leads exempt level leaders and manages the workflow on a daily basis for multiple branches. Aligns market partnerships and ensures market goal alignment in branch services.
Implements the EOS management process within the market area including leading an interdepartmental (consumer, mortgage, commercial etc.) level 10 meeting, track branch measurables and effectively cascades market messaging and goals throughout the area.
Frequent travel will be required related to market area banking centers (branch) footprint. Ensures market-leading levels of client satisfaction.
Engages employees to ensure industry-leading levels of employee satisfaction.
Motivates staff and clients to ensure top performing branch performance and production.
Conducts hands-on coaching, training and mentoring of staff and conducts performance discussions and reviews.
Maintains a working knowledge and understanding of branch financials and driving results
Performs business development functions. Builds relationship with the community and has active civic involvement.
Analyzes and structures business and retail applications for credit
In conjunction with the Director of Branch Services and Market Leader, assists with the development of strategic and tactical sales plan development.
Ensures exceptional customer experience by maintaining thorough knowledge of lending programs, policies, procedures and regulatory requirements, demonstrating a commitment to professional ethics, complying with the provisions within the S.A.F.E. Act, all Federal and State compliance policies and adhering to HMDA.
6 or more years banking/branch/sales experience
Demonstrated ability to successfully lead and manage multiple teams.
Solid understanding of bank regulations and compliance
Passion for leadership and motivating employees to their greatest potential
Committed to excellence and thrives in a changing environment
Registration on the National Mortgage Loan Registry (or Updated NMLS Employment Record) required within 120 days of employment.
We’ve got the concept of community in the fabric of our organization. We’re woven into Central Illinois, just like you. It’s comforting to know that your banking atmosphere offers the things you’ve come to know as home: a genuine smile, a concern for your needs, and breathe-easy surroundings.
It’s refreshing, right?
So, what do you want in life? Start that new business you’ve sketched out? Make university-life more than a brochure on your desk? Open the door to your family’s new home? Maybe you just want to log into online banking and feel good about what you find there.
Well, we’re ready. If you are too, walk side by side with Town and Country Bank. We’d love to have you stop by and share a conversation with any of our employees.