Essential Duties and Responsibilities: The following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 1. Review credit applications in a timely and consistent manner. 2. Make credit decisions by following all policies, procedures and guidelines set forth by the company. In addition, document all exceptions to company standards. 3. Follow-up on approved or conditioned credit decisions and document conversations with dealership personnel in Salesforce.com. 4. Achieve volume goals assigned to branch, as well as individual goals. 5. Upload, document and complete stipulations on approved credit decisions. 6. Call dealerships on a consistent basis to solicit business by establishing strong relationships with dealership personnel and upholding our value promise. 7. Visit dealers with Relationship Managers in the various markets to build relationships with them and their dealers. 8. Review all early payment defaults and document findings. In addition, follow-up with dealership personnel on any fraudulent items (e.g. straw purchases, missing options). 9. Assist in training less experienced credit underwriting staff. 10. Assist the Loan Administrators in completing the funding process on approved applications. 11. Provide a high level of customer service to customers and clients in support of our Perfect Client Experience (PCE) initiatives. 12. Maintain application approval rates at an acceptable level as set by corporate standard. 13. Call dealerships to resolve titles problems, unrebated products or other dealer issues.
Required Skills and Competencies: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Bachelor’s degree or equivalent experience 2. Three years of industry related experience 3. Good problem-solving and analytical abilities. 4. Interpersonal skills to build dealer and customer relations 5. Excellent communication skills to be able to relate to dealership and office personnel 6. Ability to multitask in a fast-paced environment 7. Ability to work independently during periods of limited supervision 8. Ability to work weekends and evenings 9. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products 10. Ability to travel, occasionally overnight
Desired Skills: 1. Proficient at calculating numerous formulas and ratios 2. Knowledge of all facets of automotive industry 3. Marketing skills 4. Bilingual
BB&T is an Equal Opportunity Employer and considers all qualified applicants regardless of race, gender, color, religion, national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law.
Internal Number: R0013794
At BB&T, we believe our associates are our most valuable asset. We operate on the principle that each individual is capable of having a positive impact on the organization. This belief has allowed BB&T to evolve into one of the financial service industry’s top performers.
BB&T is much more than a bank. Building on a long tradition of excellence in community banking, BB&T offers a wide range of financial services including retail and commercial banking, investments, insurance, wealth management, asset management, mortgage, corporate banking, capital markets and specialized lending. Based in Winston-Salem, N.C., BB&T has more than 35,000 associates and operates more than 2,100 financial centers in 15 states and Washington, D.C. A Fortune 500 company, BB&T was recognized as one of Forbes' 2017 Best Banks in America and is consistently recognized for outstanding client service by Greenwich Associates for small business and middle market banking. Our success as an organization is based on the vision, mission and values that comprise the BB&T philosophy. Adhering to this philosophy will lead you, the individual, and us, as an organization, to create the best financial organization possible.
We invite you to join our winning team at BB&T!