Essential Duties and Responsibilities: The following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 1. Work as a team member with the underwriting and sales staff to accomplish monthly loan volume objectives. 2. Ensure all contract and applicant information is accurately verified and entered into Origenate, prior to funding in Paradata. 3. Ensure credit decisioning process follows policies and guidelines. 4. Assist with the training and supervision of less experienced Loan Processors, as needed. 5. Follow-up with dealer clients on any outstanding stipulations, verifications, or documents needed to complete the processing of loans to ensure timely funding of contracts. 6. Meet or exceed company Loan Processor productivity and quality benchmarks. 7. Build and maintain strong relationships with assigned dealer client base. 8. Assist branch or business center to accurately and effectively manage internal pipeline. 9. Ensure all contract documents are being electronically attached as part of the funding process. 10. Conduct thorough customer interviews to validate information on all contract packages. 11. Assist branch or business center in managing dealer and customer fraud by ensuring thorough and proper verifications are being completed. 12. Escalate any potential problems that may result in fraud or losses to management and ensure timely filing of Suspicious Incident Report’s in accordance with company policies and procedures. 13. Assist management to ensure branch or business center complies with Regional Acceptance Corporation policies and guidelines. 14. Assist branch or business center with incoming client phone calls and ensure that the proper Perfect Client Experience is being delivered to dealers and clients. 15. Complete monthly branch reports as needed by management. 16. Assist management and other areas of the office to complete tasks accurately and efficiently. 17. Assist with account adjustments as needed or any other customer related issues.
Required Skills and Competencies: Requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Bachelor’s degree in Business or related field, or equivalent education and related training 2. Two years of experience or equivalent 3. Regional Acceptance Loan Processor II Certification 4. Excellent problem solving skills 5. Excellent analytical ability 6. Excellent written and verbal communication skills 7. Excellent organizational skills 8. Excellent time management skills 9. Ability to work in fast paced environment 10. Ability to work flexible schedule and overtime, as needed 11. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products 12. Ability to travel, occasionally overnight
Desired Skills: 1. Knowledge of credit verification process and related documents 2. Bilingual
BB&T is an Equal Opportunity Employer and considers all qualified applicants regardless of race, gender, color, religion, national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law.
Internal Number: R0013047
At BB&T, we believe our associates are our most valuable asset. We operate on the principle that each individual is capable of having a positive impact on the organization. This belief has allowed BB&T to evolve into one of the financial service industry’s top performers.
BB&T is much more than a bank. Building on a long tradition of excellence in community banking, BB&T offers a wide range of financial services including retail and commercial banking, investments, insurance, wealth management, asset management, mortgage, corporate banking, capital markets and specialized lending. Based in Winston-Salem, N.C., BB&T has more than 35,000 associates and operates more than 2,100 financial centers in 15 states and Washington, D.C. A Fortune 500 company, BB&T was recognized as one of Forbes' 2017 Best Banks in America and is consistently recognized for outstanding client service by Greenwich Associates for small business and middle market banking. Our success as an organization is based on the vision, mission and values that comprise the BB&T philosophy. Adhering to this philosophy will lead you, the individual, and us, as an organization, to create the best financial organization possible.
We invite you to join our winning team at BB&T!