Summary: Manages front-office IT operations related to financial application platforms, online solutions, desktop workstations, printers & peripherals, special devices and other end-user facing technology. Reviews the utilization of these IT resources while evaluating upgrades or alternative solutions. Shares joint-responsibility with other IT Managers including professional development & evaluation of IT staff. Performs strategic planning, presents proposals, organizes & coordinates projects for the bank. Collaborates with department managers on IT budget, timelines & training requirements. Works closely with bank management to enhance employee performance, improve customer satisfaction, and otherwise meet the dynamic needs of the organization. Serves as liaison between the IT department and business minds of the bank.
Essential Job Functions:
Work to fulfill the bank’s IT Strategic Plan to support enterprise goals & objectives. Report to, participate in & compose Meeting Minutes of IT Steering Committee.
Assist with preparation of annual IT Budget. Present to COO & CIO for approval.
Evaluate special business needs, research prospective solutions and make recommendations based upon findings.
Provide leadership to manage vendor relationships, solicit bids, negotiate contracts, and arrange installation and configuration of IT systems. Implement controls to ensure these systems are maintained.
Coordinate projects. Develop & deliver proposals, plans, presentations & progress reports. Work with department managers & IT staff to understand full project scope for successful project management & implementation.
Develop Incident Response & Disaster Recovery plans. Test integrity of these plans.
Prepare & maintain audit materials & regulatory compliance documentation. Collaborate with auditors, meet with examiners and implement controls as needed.
Supervise activities of IT staff. Prepare formal performance evaluations and recommend salary adjustments. Counsel staff and coordinate training as needed.
Collaborate with IT staff to assist with system administration, access privileges, end-user training & support, maintenance contracts, licensing agreements, invoicing & inventory management.
Maintain awareness of changing trends or regulations that require prompt action. Supplement knowledge of current technology and future advances thru utilization of vendor support and user groups, attendance of educational seminars and courses.
Perform other related duties as assigned.
Physical Demands and Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the essential job functions of this position, the employee is regularly required to sit, stand, talk, hear, walk, use hands and fingers, handle or feel objects, lift and move heavy objects and reach with hands and arms. This position requires regular use of a computer. The employee must be able to travel between branch locations on a regular basis. The noise level in the work environment is usually light to moderate.
Bachelor degree in Management Information Systems or equivalent education/experience in IT preferred
2+ years practical experience & demonstrated proficiency with computer & technology systems, application platforms, online solutions, configuration, administration & maintenance
2+ years experience, managing projects, budgets, supervising & training people
Advanced knowledge of workstations, peripheral devices, phone systems, office equipment and portable electronic devices
Working knowledge of financial services and bank core processing systems preferred
Problem solving, troubleshooting, high attention to details, and solid organizational skills
Self-disciplined with the ability to work independently and manage multiple priorities
Exceptional interpersonal, verbal and written communication skills
About Farmers State Bank
Thank you for your interest in a career at Farmers State Bank. Farmers State Bank strives to create a culture of success and excellence for our employees, offering the training and development necessary to perform each position to its greatest potential. With a strong commitment to the communities that we serve and are actively involved, Farmers State Bank is considered an Employer of Choice. Are you an organized and motivated person with the required skills for this specific career opportunity? Then you may have what it takes to join the Blue Button Team!