Install, support, monitor and troubleshoot hardware and software solutions pertaining to local and wide area networks. Maintain a variety of servers and network equipment for functionality and performance.
Ensure maximum system and application software availability and performance via proactive maintenance, system and file optimization, upgrades, troubleshooting, and recovery procedures for the installed infrastructure.
Work collaboratively and cooperatively with management team and outside IT vendors. Serve as the first line of support for issues concerning computer system network and hardware issues.
Evaluate IT problems/needs, develop/propose solutions to management and compiles related cost information to facilitate management decision making process.
Monitor and oversee all computer system backup processes and related devices.
Monitor and ensures IT system security.
Maintain user access privileges.
Oversee and maintain phone systems to ensure constant availability and optimum performance.
Available during non-business hours to address emergency computer system issues that cannot be postponed until normal business hours.
Work as needed during non-business hours to carry out special projects and avoid system downtime.
Information Security Administration including: business continuity planning, incident response, and disaster recovery.
Assist third-party consultants with FFIEC CAT, internal and external penetration testing, risk assessments, etc.
Overall review of network, firewall, patch updates, etc. as required.
Coordinate annual audit and regulatory examinations.
5+ years’ experience providing help desk, network or systems administration support.
Work independently and efficiently to meet deadlines.
Promptly respond to issues via email, telephone, and other electronic communications.
Self-motivated and detail-oriented.
Multi-task, prioritize, and resolve multiple inquiries at once.
Excellent communication (oral and written), interpersonal, organizational, and presentation skills.
Able to effectively communicate to IT, end users and management.
Keeps confidential information private.
Experience overseeing an IT shop budget helpful.
Windows Server 2008/2012, administration and troubleshooting (3 physical servers)
VMware virtual server administration experience (15 virtual servers)
Active Directory configuration, maintenance and administration
Exchange 2010 email configuration, maintenance and administration (40-50 mailboxes)
Network experience — Cisco equipment preferred
Phone support experience
Database: Microsoft SQL Server administration and troubleshooting
Wireless networking device support experience
The following would be helpful: Microsoft Windows Server certifications, VMware certifications, Storage Area Networking (SAN) experience.
About Bippus State Bank
Bippus State Bank is a $165MM community bank headquartered in Huntington, IN. We are committed to remaining an independent community bank and are proud to promote economic growth and stability within those communities. We have 5 branch locations in Huntington and Wabash counties.
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