Forest Park National Bank & Trust Co.

POSITION DESCRIPTION

Position Title:     Loan Operations Manager                                        Department:       Loan Operations

Classification:     Exempt                                                                  Approved By:    Charles Miller

REPORTING RELATIONSHIPS

Position Reports To:       Senior Vice President - Operations

Positions Supervised:     Loan Processing/Loan Servicing

POSITION PURPOSE

Responsible for the overall performance of the daily functions associated with processing and servicing commercial, consumer, and residential mortgage loans; monitors all functions for compliance with company policies and procedures as well as implementing new processes/procedures in order to comply with all Federal and State regulations; helps train new employees; helps with in-service training for continuing employees; responsible for quality control of loan files; acts as the point-person for audits/loan review; and ensures that all loan operations activities are performed professionally and delivered efficiently

ESSENTIAL LOAN OPERATIONS FUNCTIONS AND BASIC DUTIES

1. Books new loans, renewals and extensions for Commercial, Consumer, Residential, Interim Construction, and Participations;

2. Offers additional support to loan servicers with posting loan transactions on a daily basis, including payments and advances, repayments and payoffs, commitment fees, wire processing, interest rate options, interim construction, participations, etc.;

3. Offers additional support to loan servicer with processing loan disbursements in system and/or prints disbursement checks;

4. Reviews collateral, processes requests, and updates systems for fundings and payoffs on a daily basis;

5. Processes construction draws;

6. Reviews system reports and ensures that general ledger accounts are balanced daily;

7. Monitors insurance, tax and other escrow disbursement systems;

8. Oversees escrow analysis on an annual basis and the disbursement of real estate taxes;

9. Oversees process to ensure that insurance is current and real estate taxes are paid on collateral real estate. (force places insurance when appropriate);

10. Oversees quality control function as it relates to loan files and the loan system. Ensures that loan files are complete and loan documents are accurate; Performs any necessary maintenance to loan system to ensure data integrity.

11. Performs analysis and daily reconciliation of outstanding line balances, fees, and interest accruals;

12. Maintains IBS Insight interface with Laser Pro;

13. Works with the Controller/CFO to identify improvements to the General Ledger, Bank Control, and Interface Tables for process controls and operational efficiencies.

14. Interacts with Account Officers, Credit Managers, and IT personnel to identify improvements for process controls and operational efficiencies.

15. Keeps current with changes in the FIS core system by reading posted bulletins, participating in local user groups, and taking training courses when appropriate.

16. Directly supervises loan processors and loan servicing personnel, includes providing coaching and mentoring as well as administering annual performance reviews;

17. Works with Compliance department to ensure that loans are processed and serviced in accordance with all Federal and State regulatory guidelines;

17. Assists loan processors in drafting loan documents for all types of loans and fills in for loan processors when absent.

18. Prepares reports for Board of Director meetings.

19. Works with Chief Credit Officer and Compliance department to provide all requested loan-related audit/exam items; and drafts responses for all loan related audit/exam findings.

18. Performs other duties as assigned.

PERFORMANCE MEASUREMENTS

1. Department functions are effectively and efficiently completed in accordance with established Bank policies, procedures, standards, and related program and legal requirements. Safe and sound lending practices are maintained.

2. Service and quality goals are met. Suggestions for improved service are developed and implemented.  The integrity of the loan portfolio is maintained.

3. Department policies and procedures are regularly reviewed and modified as needed. Appropriate Departmental and employee goals are formulated.

4. Loan documents, account records, and related files are complete, accurate, and timely.

5. Department personnel are well trained, effective, efficiently utilized. Assistance is provided as needed.

6. Professional business relations exist with customers and external business contacts. Questions and problems are promptly and courteously resolved.  Assistance is provided as needed.

7. Effective working relations exist with Bank personnel and with management. Assistance is provided as needed. Management is appropriately informed.

10. Loan compliance audits are free from any high priority findings and there are no repeat findings.

11. Loan compliance exams are free from any violations of law and all regulator concerns are addressed promptly.

QUALIFICATIONS

Education/Certification:        College degree in business, finance, or a related field preferred or equivalent in

                                                                related experience.

Skills/Abilities:                                        Strong leadership and supervisory skills.

                                                                Excellent financial analysis abilities.

                                                                Solid oral and written communication skills.

                                                                Advanced knowledge of Microsoft Word and Excel.

                                                                Advanced knowledge of LaserPro Lending software.

                                                                Familiarity with FIS IBS Insight a plus

INTENT AND FUNCTION OF JOB DESCRIPTIONS

Job descriptions assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected. They are also essential to an effective appraisal system and related promotion, transfer, layoff, and termination decisions.  Well constructed job descriptions are an integral part of any effective compensation system. 

All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded.  Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions.  In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive.  Additional functions and requirements may be assigned by supervisors as deemed appropriate. 

In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.

Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer.  Employees can be terminated for any reason not prohibited by law.