This position is responsible for the administration and oversight of the lending systems; primary administrator of Lending Cloud, secondary support of Laser Pro Lending, Decision Pro, and Encompass.
Such responsibilities include but are not limited to: reviewing, testing, and communicating system updates; becoming a knowledge expert for the systems assigned; compare internal processes to available system functionality to promote and ensure efficiency and accuracy; implementing new functionality at the direction of business line leaders and department managers; offering telephone support to fellow bank associates, reporting software defects and bugs to appropriate vendors, managing support relationships with vendors, assisting IT as necessary to research issues or provide additional system insight as well as working with other platform support associates that integrate into or use output from lending platforms.
ADDITIONAL DUTIES INCLUDE:
Conducting training, attending training both in person and via conference calls or webinars, working with various departments to understand their business needs and understand how Lending Systems may provide solutions, development of business processes to support bank product development. Some limited development of management reporting to help support business objectives and analysis. Some limited travel may be required.
Normal departmental hours are 8:00 am to 5:00 pm Monday – Friday
JOB SKILLS AND QUALIFICATIONS REQUIRED:
College Degree in Management Information Systems, Computer Science, Management, Finance, Accounting or other business related field is required
Solid understanding of commercial lending documentation, process and products
Proficiency for self-learning from various sources and channels
Strong preference for applicants experienced with Moody Analytics Lending Cloud
Ability to problem-solve issues and correct any underlying systematic gaps
Excellent knowledge of Microsoft Word and Excel
Knowledge of Finastra Laser Pro and Decision Pro, Ellie Mae Encompass, and/or Marqis Centrax is a plus
General banking knowledge is a plus
Exceptional organizational skills and a high degree of accuracy with close attention to detail
Effectively manage multiple projects with deadlines
Highly motivated Self Starter
Internal Number: 1551
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